“Citi HKTVmall Card – Welcome Offer (HKTVmall Mall Dollar + Extra 10% Cash Rebate)” (“Program”) Terms and Conditions:
1. The Program promotion period is from 1 Aug 2022 to 31 Aug 2022, both dates inclusive.
2. Customers ("Eligible Cardholders") must submit their application for a principal card of Citi HKTVmall Card ("Eligible Card") within the program period and successfully approved by Citibank (Hong Kong) Limited ("Citibank"). Only applicable to customers who currently do not hold, have not cancelled or have not held any principal card of Citi Credit Card within the past 12 months from the month of application for the Eligible Card ("New Citibank Credit Cardholder").
3. HKTVmall App Exclusive Welcome Offer of HKTVmall Mall Dollar rebate upon approval:
a) Eligible GVIP and VIP cardholders must submit their application for a principal card of Citi HKTVmall Card within the promotion period Jul via HKTVmall App and successfully approved by Citibank to enjoy $1,500 Mall Dollar. Other Eligible Cardholders must submit their application for a principal card of Citi HKTVmall Card within the promotion period via HKTVmall App and successfully approved by Citibank to enjoy $500 Mall Dollar.
b) HKTVmall Mall Dollar rebate details will be sent by HKTVmall to Eligible Cardholders, within a week of card approval.
c) HKTVmall Mall Dollar is valid for 3 month, starting from the date credited to customers’ HKTVmall account.
d) HKTVmall Mall Dollar can be used in any purchases within Mall Dollar effective period.
e) HKTVmall Mall Dollar cannot be transferred nor exchanged and is non-refundable and non-redeemable for cash. Any unused and expired HKTVmall Mall Dollar will be forfeited.
f) Mall Dollar rebate cannot be used for payment of delivery charges.
g) If under any circumstances the Eligible Transaction is refunded or cancelled, HKTVmall reserves the absolute right to deduct value of the HKTVmall Mall Dollar directly from the customers’ HKTVmall account without prior notice.
h) HKTVmall reserves the right to change, suspend or cancel the Program or amend these terms and conditions at any time without prior notice.
i) In the event of any discrepancies or inconsistencies between the English version and Chinese version of the Program terms and conditions, the English version shall apply and prevail.In case of any disputes, Hong Kong TV Shopping Network Company Limited reserves the right to make the final decision.
4. Eligible Cardholders will be entitled to 10% cash rebate on Citi HKTVmall Card Payment Channel Transaction made within the first 12 phases from the month of instant credit approval or physical card issuance (whichever is earlier), subject to a cap of HK$100 per phase, Cardholders must have their physical credit card successfully approved and the cash rebate is only eligible for Citi HKTVmall Card Payment Channel Transaction. No minimum spending required. The cash rebate will be awarded as follows: For example, when the Citi HKTVmall Credit Card issue date of a new customer is on May 15, 2022, then phase 1 is from May 15, 2022 to Jun 30, 2022; phase 2 is from Jul 1, 2022 to Jul 31, 2022; phase 3 is from Aug 1, 2022 to Aug 31, 2022; phase 4 is from Sep 1, 2022 to Sep 30, 2022; phase 5 is from Oct 1, 2022 to Oct 31, 2022; phase 6 is from Nov 1, 2022 to Nov 30, 2022; phase 7 is from Dec 1, 2022 to Dec 31, 2022; phase 8 is from Jan 1, 2023 to Jan 31, 2023; phase 9 is from Feb 1, 2023 to Feb 28, 2023; phase 10 is from Mar 1, 2023 to Mar 31, 2023; phase 11 is from Apr 1, 2023 to Apr 30, 2023; phase 12 is from May 1, 2023 to May 31, 2023. Customer can only enjoy up to 10% cash rebate (Up to HK$100 cash rebate) in each phase.
5. Cash rebate will be credited to Eligible Cardholders’ card account within 4 calendar months upon the phase of meeting the reward conditions/spending conditions. The cash rebate will be rounded up to the nearest cent (if applicable).
6. Welcome offers cannot be changed once indicated on the application form, nor transferred to another person, cancelled, reversed nor exchanged for cash.
7. Eligible Cardholders’ Eligible Card accounts must be valid and in good standing during the entire Promotion Period and fulfillment period in order to enjoy the welcome offers.
8. In case of any fraud/abuse/reversal or cancellation of transactions included in the calculation of the spending conditions, Citibank reserves the right to debit from the Eligible Cardholders’ credit card accounts the equivalent amount of the welcome offers awarded under this promotion without prior notice.
9. Citibank reserves the right to change, suspend or cancel the Program or amend these terms and conditions at any time without prior notice.
10. In the event of any discrepancies or inconsistencies between the English version and Chinese version of the terms and conditions, the English version shall apply and prevail.
11. In case of any disputes, Citibank reserves the right to make the final decision.
General Terms and Conditions:
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Unless otherwise specified, these programs and offers apply to principal and supplementary cardholders ("Cardholders") of Citi HKTVmall Credit Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Card").“Citi HKTVmall Card Payment Channel Transaction" refers to eligible transactions made with an Eligible Card via the designated “Citi HKTVmall Card Payment Channel” in HKTVmall platform. No points, cash or any other forms of rebates will be granted by Citibank for Citi HKTVmall Card Payment Channel Transaction, unless otherwise specified by Citibank.
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“Citi HKTVmall Card Payment Channel” refers to the non-card association payment channel between Citibank and Hong Kong TV Shopping Network Company Limited (“HKTVmall”) that customer may choose to make payment to HKTVmall using the Eligible Card.
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Citi ThankYou Rewards Terms and Conditions apply for all other eligible spend. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page
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The offers cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
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Citibank shall not be responsible for any matters in relation to the provision of the products or services by HKTVmall. HKTVmall and/or registered merchants on HKTVmall are solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
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Cardholders must maintain valid Eligible Card accounts with good credit record in order to be eligible for the offers. In case there is any fraud / abuse, Citibank reserves the absolute right to charge the equivalent value of the offers rewarded under these programs directly from the Eligible Card account without prior notice, forfeit the Cardholder's eligibility to be entitled to the offers, and/or suspend the Eligible Card account for investigation without prior notice.
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Citibank reserve the right to amend the Terms & Conditions without prior notice.
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All matters and disputes are subject to the final decision of Citibank and HKTVmall.
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In the event of any discrepancy between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.
Terms & Conditions of Points Accumulations and Redemption
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Cardholders of Eligible Card will be awarded 1 Point per HK$1(or equivalent foreign currency) charged (“Basic Point”); extra 4 Points will be awarded per HK$1(or equivalent foreign currency) if the transaction is made on Mondays (“Bonus Point”) The Bonus Point will be credit to Eligible Card account on the next business day after the transaction is posted and is subject to a maximum of 50,000 Points to each Eligible Card account per statement cycle. Transactions of “PayAll’ program are not eligible to Bonus Point.
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All Points earned by the principal and supplementary cardholders of the same Eligible Card will be accumulated under the principal Cardholder's account.
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Only principal Cardholders are eligible for Points redemption.
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Invalid transactions not eligible for Points include, but are not limited to, cash advances, fees and charges, withdrawal amount under the Balance Transfer Program, Cash Conversion Program and Quick Cash Installment Program, “FlexiBill” Installment Program and “PayLite” Installment Program, Payment to the Inland Revenue Department, casino transactions, online bill payment, transactions through Faster Payment System (FPS) Service, Citi HKTVmall Card payment channel’s transaction, "Dynamic Currency Conversion transactions", i.e. transactions with conversion from a foreign currency into Hong Kong Dollars involved at the point of the transaction, or unposted /cancelled /refunded/falsified/unauthorized transactions.
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Citibank may add to, or remove from, the list of invalid transactions as stated in Clause 19 above from time to time at its discretion. The decision of Citibank as to what constitutes an invalid transaction shall be final and conclusive.
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Points earned on Eligible Card are evergreen.
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Should any transaction in the monthly statement be cancelled or refunded for whatever reason, the Points earned in respect to those transactions will be deducted or cancelled.
Terms and Conditions for the 5% discount on "Citi HKTVmall Card Day" Program:
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Program is only applicable on Thursday. Program period starts from 16 July, 2020 (00:00am) to 31 December, 2022 (11:59pm).
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Cardholders of Eligible Card are entitled to 5% direct discounts upon purchases on Thursdays for Citi HKTVmall Card Payment Channel Transaction (“Program”).
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5% discount will be instantly reflected in HKTVmall payment page upon choosing to use Citi HKTVmall Card Payment Channel and entering the relevant coupon code. Coupon code will be communicated via HKTVmall app notification or other channels to cardholders.
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Offer is not applicable to HKTVmall Lite App.
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Offer is not applicable to large home appliances, selected electronics and TV & Entertainment items, HKTVmall e-voucher, Hong Kong Disneyland ticket, Stage 1 Milk Powder, 999 gold items, travel offer items, AXA Insurance, tickets, charity donation, HKTVmall Ad booking top up coupon and logistic goods. Please remove the code or designated products to confirm payment.
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Offer is not applicable on purchasing Large home appliances (Including television, refrigerator, washer & dryer, air-conditioner, bathroom electrical appliances, wine cabinet & Range Hood), TV & Entertainment items, Mobile phone, Tablet, Kindle & e-book reader, Headphone & Earphone, Smart watch & accessories, Computer & Accessories, Gaming & E-Sports, Camera & accessories, Smart home items, Location Tracking Tag and Car vacuum cleaner & waxing, Gift Card.
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Credit card association (VISA) chargeback rights/protection is not applicable to Citi HKTVmall Card payment Channel Transaction because they will not be processed through credit card association. Citibank will not held responsible in related to the dealings of customers with HKTVmall including the payment amount, the proper and timely delivery of goods or services, cessation of business, winding up or bankruptcy of Payees.
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Program is not applicable to payment made at HKTVmall O2O shops.
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In the event of any discrepancy between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.
"Citi HKTVmall Credit Card Limited Offer" Terms and Conditions
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The promotion period is from March 21, 2022 (09:00) to May 14, 2022 (23:59), both dates inclusive (“Promotion Period”).
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Cardholders are entitled to a gift redemption e-voucher of the extra gift (“Gift”) (“Redemption Voucher”) upon making a single transaction of HK$600 or above with the Eligible Card at HKTVmall app or website through Citi HKTVmall Card Payment Channel and successfully enter the promo code “CITIMG01” (“Promo Code”) at the checkout page during the Promotion Period.
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The Redemption Voucher will be credited to the Cardholder’s HKTVmall account within 24 hours upon purchase order confirmation.
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The Redemption Voucher can be applied to redeem the Gift together with the next purchase, which is made by the Eligible Card at HKTVmall app or website through Citi HKTVmall Card Payment Channel.
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The Redemption Voucher must be used on or before 20 Jun, 2022. Any unused Redemption Voucher will be forfeited upon expiry.
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The Gift is available on a first come first served basis while stock lasts.
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Gift: AOREN Kodawari Ringo 1L x 2 bottles.Suggested Retail Price: HK$93.8. Quota: 7,000
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Each Cardholder can only use the Promo Code once during the Promotion Period.
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This Promotion cannot be enjoyed in conjunction with the 5% discount on Thursday.
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The Gift will be delivered by HKTVmall upon redemption.
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Only one Redemption Voucher can be used per HKTVmall account per purchase order. The Redemption Voucher is non-transferable, and non-refundable.
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Eligible Transaction under the promotion excludes HKTVmall e-Gift Vouchers, HKTVmall Ad credit top up coupon, HKTVmall packing materials, Infant Milk Powder (Stage 1), Google Play Gift Code, App Store & iTunes Gift Card, life insurance product, charity donations, HKTVexpress (grocery, takeaway, food delivery) orders, and transactions made through PayPal, PayMe, Octopus, AlipayHK, WeChat Pay HK and payments made at HKTVmall O2O shops and HKTVpay or unposted/ cancelled/ refunded/ falsified/ unauthorized transactions.
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If under any circumstances Cardholders partially/fully cancel the Eligible Transaction, Citibank and HKTVmall reserve the absolute right to retrieve the GIFT/ e-Gift Voucher directly from the cardholders’ pick up /delivery /HKTVmall account without prior notice.
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Citibank and HKTVmall are not the providers of the Gift and are not responsible for any matters in relation to such Gift. Upon redemption, the Gift cannot be replaced, returned or refunded.
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Citibank and HKTVmall reserve the right to change, suspend or cancel this promotion or amend these terms and conditions at any time without prior notice.
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In case of any disputes, Citibank and HKTVmall reserve the right to make the final decision. These terms and conditions shall be governed by the laws of Hong Kong.
"Citi HKTVmall Credit Card Limited Offer" Redemption Voucher Terms and Conditions:
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This gift redemption e-voucher (“Redemption Voucher”) can only be used for online purchase of AOREN Kodawari Ringo 1L x 2 bottles (www.hktvmall.com/p/H0888001_S_10010025A) at HKTVmall through its website (www.hktvmall.com) or mobile applications. (This Redemption Voucher is not applicable on shopping in HKTVmall O2O shop, online shopping at HKTV Lite, payment by HKTVpay, transactions made at HKTVexpress, or any add on app or service)
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This Redemption Voucher is valid from March 21, 2022 till 20 Jun, 2022 and shall be invalid after the expiry date.
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The Redemption Voucher cannot be used to settle any delivery charges and/ or extra charges arising from merchant delivery.
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Only one Redemption Voucher can be used in a single transaction. It cannot be used in conjunction with other e-Coupons and vouchers.
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This Redemption Voucher can be applied for once only.
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The Redemption Voucher cannot be exchanged to cash or Mall Dollar cash rebate.
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No refund or exchange for Mall Dollar will be made for any unused balance of the Redemption Voucher.
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Hong Kong TV Shopping Network Company Limited is not responsible for lost or stolen Redemption Voucher.
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The Redemption Voucher cannot be used for any commercial purpose.
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Terms and conditions are applied for the Redemption Voucher.
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In case of any disputes, Hong Kong TV Shopping Network Company Limited reserves the right to make the final decision.
"Citi HKTVmall Card – Monday Crazy Sales program" Terms and Conditions
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The promotion period is on every Monday from March 28 to May 31, 2022 (“Promotion Period”).
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The promotion only applies to cardholders (“Eligible Cardholders”) of Citi HKTVmall Card issued by Citibank (Hong Kong) Limited ("Citibank").
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Eligible Cardholders could enjoy HK$100 discount upon spending HK$500 in HKTVmall through Citi HKTVmall Card Payment Channel and entering the designated discount code on every Monday during the Promotion Period.
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The promotion will start at 12:00 noon to 1:00 pm on every Monday in the Promotion Period, and with not less than 750 quotas which will be offered in a first-come-first-served basis.
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Each Eligible Cardholder can only enjoy the promotion once every calendar month. The promotion is offered on a first-come-first-served basis. Successful order applies to HKTVmall members who successfully place an order with designated discount code and complete the payment.
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Free delivery will be offered based on the spend amount before discount.
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Eligible spending under the promotion excludes HKTVmall e-Gift Vouchers, HKTVmall Ad credit top up coupon, HKTVmall packing materials, donation in HKTVmall, Infant Milk Powder (Stage 1), Google Play Gift Code, App Store & iTunes Gift Card, life insurance product, charity donations, HKTVexpress (grocery, takeaway, food delivery) orders, and transactions made through PayPal, PayMe, Octopus, AlipayHK, WeChat Pay HK and payments made at HKTVmall O2O shops and HKTVpay or unposted/ cancelled/ refunded/ falsified/ unauthorized transactions.
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Citibank and HKTVmall are not the providers of any of these products and/or services that are made available pursuant to the offer and makes no representation or warranty in relation to such products and/or services.
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Citibank and HKTVmall reserve the right to change, suspend or cancel the Program or amend these terms and conditions at any time without prior notice.
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In the event of any discrepancies or inconsistencies between the English version and Chinese version of the terms and conditions, the English version shall apply and prevail.
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In case of any disputes, Citibank and HKTVmall reserve the right to make the final decision. These terms and conditions shall be governed by the laws of Hong Kong.
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