條款及細則
以下是CASHBACK 篤篤賺 購物後或旅遊後Mall Dollar回贈的注意事項:
1. CASHBACK 篤篤賺交易(下稱「CASHBACK 篤篤賺交易」)是指閣下經香港電視購物網絡有限公司(“HKTVmall”)為商戶設立的專屬CASHBACK 篤篤賺頁面內之連結(下稱「HKTVmall連結」),前往商戶官方網站或流動應用程式並完成的交易。
i. 於瀏覽器中啟用Cookies;
ii. 清空商戶官方網站或流動應用程式內的購物車;或
iii. 關閉所有已開啟的商戶官方網站或流動應用程式視窗。
i. 清除Cookies或瀏覽記錄;
ii. 開啟任何其他流動應用程式、網站或廣告;或
iii. 更改通過HKTVmall連開啟的商戶官方網站或流動應用程式的設定,包括但不限於顯示語言、價格顯示的貨幣或地區設定。
5. 除「不合資格金額」外,合資格CASHBACK 篤篤賺交易的Mall Dollar回贈預計於閣下收到相關貨品或服務全部提供之日後120天內存入,但此貨品或服務完成日期將以商戶確認為準。
如有任何爭議,香港電視購物網絡有限公司有權作出最終決定。
本條款及細則的中文譯本僅供方便參考,倘若英文版本與中文版本有任何歧異,概以英文版本為準。
如有關Mall Dollar的查詢,請與我們客戶服務部聯絡。
商店送貨 / 退貨條款
Below are the terms & Conditions of Product & Travel service in CASHBACK stores :
1. A CASHBACK Transaction (“CASHBACK Transaction”) is a transaction that you have completed on the merchant’s official website or mobile application which you were redirected to when clicking on the link provided by HKTVmall located within the dedicated CASHBACK page for each merchant (“HKTVmall Link”).
2. Under these terms and conditions, an eligible payment method shall be payment using [a Visa Credit Card and a Mastercard Credit Card] (“Eligible Payment Method”).
3. A CASHBACK Transaction shall be eligible for Mall Dollar rebates (“Eligible CASHBACK Transaction”) unless where:
a. prior to clicking on the HKTVmall Link you have not:
i. enabled cookies on your browser;
ii. emptied the shopping cart in both the merchant’s official website or mobile application; or
iii. closed any open instances of the merchant’s official website or mobile application.
b. after clicking on the HKTVmall Link but before completing your transaction:
i. You clear your cookies or browser history;
ii. Open any other mobile application or website; or
iii. You change any configurations on the merchant’s official website or mobile application which you are redirected to including but not limited to display language, currency price is displayed in and geographic region.
c. your transaction is not completed using an Eligible Payment Method
d. your payment for the transaction fails.
4. The portion of an Eligible CASHBACK Transaction used to pay for any of the following shall not be eligible for any Mall Dollar rebate (“Ineligible Amounts”):
a. Insurance products;
b. Flight and Hotel packages;
c. Hotel vouchers;
d. Children and infant airline tickets;
e. Gift cards;
f. Goods or services which have been exchanged, modified, returned or cancelled whether in whole or in part;
g. Goods or services which are subject to a store promotion, discount or special deal unless otherwise stated;
h. Goods or services which are purchased or redeemed using any gift cards, store credits, store points, coupons, vouchers or discount/promotional codes;
i. Pre-order products; and
j. The fee portion of any goods or services which includes but is not limited to taxes, service charges, airport fees and surcharges.
5. Mall Dollar rebates for Eligible CASHBACK Transactions other than for Ineligible Amounts are estimated to be credited within 120 days after you have received the relevant product(s) or after the date the service has been provided to you in its entirety, however such receipt or date of service completion shall be subject to the merchant’s confirmation.
6. The amount of the Mall Dollar rebate shall be as displayed on CASHBACK for each relevant merchant.
7. Any prices quoted on CASHBACK for goods and services sold by the merchant are for reference only, please refer to merchant’s official website or APP for actual prices.
8. Any HKTVmall accounts associated with fraudulent activities or attempts to exploit or manipulate the HKTVmall platform will be banned, and any Mall Dollar whether already earned or to be earned by that account will be forfeited.
9. The amount of any Mall Dollar rebate will vary according to the merchant's currency exchange rate.
10. HKTVmall reserves the right to cancel, modify or suspend:
a. The eligibility of any transaction to receive Mall Dollar rebates if it suspects any transaction or order to be in breach of these terms and conditions;
b. Mall Dollar rebates for any transactions subject to any modifications or cancellations
c. The Mall Dollar rebate program in whole or in part at any time and any changes to be posted on this page without prior notice.
11. Mall Dollar are valid for three (3) months from the date of issuance.
12. The governing law for these terms and conditions are the laws of Hong Kong.
13. For any inquiries regarding Mall Dollar and/or CASHBACK please contact our Customer Service Department and any order inquiries or requests for returns and exchanges, please refer to the relevant merchant’s website.
In case of any disputes, Hong Kong TV Shopping Network Company Limited have the right to make the final decision.
The Chinese translation of these terms and conditions is for convenience only and in case of any discrepancy between the English version and the Chinese version, the English version shall prevail.
If you have query on Mall Dollar Rebate, please contact our Customer Services.
Order delievery & return T&C